How Are Chatbots for Hotels Going to Change the Industry Forever?

How Are Chatbots for Hotels Going to Change the Industry Forever?

Guests want more from hotel stays than ease of booking –they want communication.
Your concierge must be available all day and night to cater to the guests needs.
Your Hostbot hotel bot steps in and is always ready to talk at every single point of the customer’s lifecycle journey.

A hotel bot will be there to:

  1. Help you book the best deal at the hotel
  2. Handle pre-arrival questions and suggest amenities and services to match your criteria
    e.g.: If it’s a special occasion, like a honeymoon, it might suggest making dinner reservations for you or booking a relaxing couple spa treatment
  3. Be your virtual assistant by suggesting things like local recommendations for entertainment or restaurant availability with the best last minute rates
  4. Sync with your calendar. The hotel chatbot can contact you when it notices that you have an out of town conference and can suggest a hotel close by and offer to make a reservation for you
  5. Order room service, towels, forgotten toiletries and laundry pick up
  6. Check you out when your stay is over and forward a satisfaction survey as you leave the building

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